Account / Project Manager
The Account/Project Manager for Exhibit Solutions Inc will work as part of the Account Management team and be primarily responsible for managing client accounts and their upcoming trade shows or events.
The Account/Project Manager for Exhibit Solutions Inc will work as part of the Account Management team and be primarily responsible for managing & nurturing client accounts and their upcoming trade shows or events.
Reporting to the Senior Account Manager, the ideal candidate understands booth construction and has proven success managing multiple clients and their tradeshow requirements and schedules. Additional key responsibilities would include responding to sales enquiries and meeting with prospects on potential projects. New business sales experience and lead generation are not mandatory; however, it would be an asset for this position.
The ideal candidate will have proven experience with custom millwork, system exhibits and the fabrication of exhibits and displays. He or She has a proven history of successfully executed exhibit build projects; which include collaborating with different departments, providing direction to internal teams and being an active, engaged and positive team member throughout the sales, design, engineering and production process.
the right candidate
As a member of our team, you are accountable for client’s projects and shows. At Exhibit Solutions, you will need strong attention to detail, excellent customer service skills, as well as, good knowledge and experience with display fabrication within the industry to be successful.
The right candidate will enjoy working as part of a small & energetic team. You like to be pro-active in completing work and are not afraid to take on (or learn) new tasks – small or large.
You enjoy working in a relaxed office environment but can interact with clients, partners or suppliers in a very professional manner. A successful candidate will be outgoing, hard-working and welcome the responsibility and ownership as part of a valued member of our team.
Position Requirements & Key Responsibilities
This position is based out of our our offices in Brampton, Ontario.
Manage the exhibit sales & design process; includes developing and nurturing client relationships, addressing new enquiries, creating and sending proposals, and following up with clients.
Perform all aspects of customer service and sales support
Manage client projects from inception to completion ensuring fabrication, graphics, logistics, installation and show services meet project deadlines and client objectives
Create and ensure the team adheres to work back schedules and timelines are key
Create estimates and final costings for shows and new build projects
Work closely with all in-house design & production teams and suppliers by requesting information, following up and providing updates to the team to complete projects, identify the critical path for the successful fabrication of all custom elements.
Partner with and support other Account Managers and Project Coordinators to ensure all clients’ events are executed successfully while providing exceptional customer experience.
Possess the ability to work independently, as a team lead, or as a team player as required
Ability to handle multiple projects simultaneously
Keep up to date on new opportunities, suppliers, industry trends/news
Able to travel to client’s offices for meetings, with possible site visits on evenings & weekends to meet with clients
Skills & Qualifications
University or College degree
5 + years of experience in exhibits, display or trade shows – specifically in an Account Management or Project Management role
Customer service oriented
Has managed the exhibit design, estimating, fabrication and graphic production process
Experience with Octanorm is a plus
Excellent organizational, problem-solving & analytical skills
Ability to work and thrive in a collaborative, multi-tasked environment while efficiently managing their own time to achieve predefined goals
Ability to work to strict timelines is organized and detail oriented
Excellent written and verbal communication skills
A professional phone manner along with strong presentation skills are required
Professional, “get it done” attitude
Experience with project management or production scheduling software (Smartsheet)
Proficiency in Microsoft Office programs, including the ability to prepare presentations
Demonstrates growth through skills training & professional development
If you would like to be considered for this position - please e-mail your resume, including one paragraph outlining why you would be a good candidate to Wendy Trencs at firstname.lastname@example.org .
Founded over 30 years ago, Exhibit Solutions Inc. is a privately owned family business.
We design and fabricate displays for trade shows and events nationally and internationally. In addition to the construction of clients’ exhibits, we manage their exhibit program or individual shows.
We have built strong working relationships with our clients and have worked with many of them for over 15 years. Our clients range from medium to large organizations in Canada, the U.S. and Europe.
As a boutique exhibit house with a small team, we are all dedicated to quality work and an exceptional customer experience. We value teamwork, a strong work ethic and hold ourselves to the highest standard to ensure our client's events are a success.